Under this MMP, a Pensioner's Portal http://pensionersportal.gov.in has been set up with the following components:
- Non-interactive component to provide updated information on pension issues
- Interactive component to monitor grievance redressal at three interlinked levels, as follows:
- Central-level in Department of Pensions &Pensioners' Welfare (nodal point)
- Central Ministries/ Department-level
- Pensioners' Associations-level (field level)
Pensioners registering grievances on the portal get unique access codes, which helps them monitor progress of their cases. The designated nodal officer at the level of Department of Pension & Pensioners' Welfare and at the level of Central Ministry/ Department can also monitor the progress of such registered cases.
For more information, visit http://persmin.nic.in/