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Common Services Centers

CSC Scheme

The CSC is a strategic cornerstone of the National e-Governance Plan (NeGP), approved by the Government in September, 2006, with an aim to cover all 6 lakhs census villages by one lakh CSCs, as per 1:6 ratio equitably spread across rural India, as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scale.

The primary objective of the CSC is to provide Government-to-Citizen (G2C) e-Services within the reach of the citizen, by creating the physical service delivery ICT infrastructure. It helps in making a transparent service delivery mechanism and reducing citizens’ effort in visiting government offices.

This phase of implementation has been successfully closed in March, 2017.

Impact Assessment Reports

Implementation Guidelines & Advisories of CSC Scheme under NeGP

CSC 2.0-A way Forward

Based on the assessment of the erstwhile Common Services Centre (CSC) Scheme, the Government of India has initiated CSC 2.0 Project in August, 2015, under the Digital India. The objective of the CSC 2.0 project is to set up at least one CSC in 2.50 lakh Gram Panchayats (GPs) across the Country to deliver various citizen centric services. The project is being implemented by CSC e-Governance Services India Limited (CSC Special Purpose Vehicle, CSCSPV). It is a self-sustainable entrepreneurship model which is run by Village Level Entrepreneurs (VLEs).

Implementation Guidelines:

CSC 2.0: Letters, Notifications and Memorandums

For more information on CSC’s, Click here